Privacy Policy

At Hope Life Care, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

Information We Collect

We collect personal information from individuals when they interact with our services, including but not limited to:

• Name

• Contact information (such as email address, phone number, and mailing address)

• NDIS participant status

• Demographic information

• Any other information provided voluntarily

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services

• To communicate with you about your inquiries, appointments, and service requests

• To personalize your experience with our services

• To improve our services and develop new offerings

• To comply with legal obligations

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• With your consent

• To comply with legal obligations or respond to lawful requests from authorities

• To protect our rights, property, or safety and that of our users or others

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you have any questions or requests regarding your personal information, please contact us using the information provided below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@hopelifecareservices.com.au